Frequently Asked Questions
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All our orders ship directly from our strategic distribution center in McAllen, Texas. We offer fast, reliable nationwide LTL freight shipping across the US. Because we hold the inventory locally, you completely avoid cross-border customs delays and receive your pallets in days, not weeks.
Yes, our distribution model is built for your efficiency. You can seamlessly combine pallets of retail beverages and commercial packaging materials, into a single LTL shipment. This mixed-pallet capability significantly reduces your freight costs and simplifies your entire supply chain.
We are designed to scale with your business. Our minimum orders start at a low threshold of master cases and scale all the way up to full truckloads. Best of all, our platform automatically applies tiered volume discounts at checkout, guaranteeing the best possible margins for your retail store, pharmacy, or institution.
To protect your investment. If your order exceeds 150 lbs, we consolidate your merchandise onto a properly shrink-wrapped pallet. This keeps you from receiving dozens of separate boxes on different days, minimizes the risk of damage, and makes it easier to receive directly at your warehouse with a forklift or pallet jack.
At Usamex Depot, we want to support your business's growth. If your cart weighs between 151 and 850 lbs, we subsidize a large part of the logistics cost by charging you only a bridge rate of $79 USD for pallet shipping, allowing you to scale your purchases without freight eating into your budget.
We offer free consolidated freight on orders over 940 lbs (approximately 55 cases of Electrolit). This exclusive benefit currently applies only to deliveries within our "Zone 1," which includes the states of Texas (TX), Louisiana (LA), New Mexico (NM), and Oklahoma (OK).
Congratulations on your high purchase volume! When an order exceeds the legal weight capacity of a standard trailer (38,000 lbs), we need to coordinate dedicated logistics (FTL - Full Truckload). Please contact our B2B sales department directly so we can assign you an exclusive truck and give you the most aggressive institutional rate on the market.
Absolutely! Our "Mix & Match" system lets you combine any flavor in the Electrolit line. As long as the total number of cases in your cart reaches the discount tiers (10+, 25+, or 55+ cases), the system will automatically apply the corresponding discount percentage (up to 15% OFF) to each product.
Yes. Unlike retail platforms, our model is 100% designed for businesses. While the market list price is around $36.99 USD, our base price starts at $32.99 USD, and if you take advantage of our wholesale scale (Tier 3), your cost per case can drop to as low as $28.04 USD. On top of that, pallet delivery ensures professional handling of your inventory.
For LTL shipments (pallets), having a dock or forklift is ideal for quick unloading. However, if your business is a retail store or doesn't have this infrastructure, we can request a "liftgate" service (hydraulic ramp) from the carrier to lower the pallet to street level. (Note: this may incur a special service charge from the carrier.)
Depending on the weight of your purchase, we use the best option available. Small orders (0-150 lbs) travel through the UPS or FedEx parcel network. For full-pallet B2B orders, we rely on a certified network of Freight Brokers to secure space with the most important and reliable commercial trucking lines in the United States.